Política de envío

INCORRECT SHIPPING ADDRESS

The customer is responsible for providing the correct shipping address. If an incorrect shipping address is provided, please contact us immediately in order for us to correct it before processing the order. If the order is processed and shipped to an incorrect address, due to customer negligence, the package will be sent back to our offices and the customer is responsible for providing a correct address and responsible for return shipping costs. If the customer does not provide a correct shipping address and does not pay for return shipping costs, within 1-5 business days of the package arriving back to our offices, a refund will be issued (excluding the original shipping cost)

 

LOST PACKAGES

Aerha is not responsable for lost packages that have been safely and correctly sent out for delivery to the mail carrier.